Privacy Policy:

DBA Name: Friend Entertainment USA Inc

Customer Service Address: 206 Dolphin Lane, Hollbrook

Customer Service Phone Number: (631) 698-9696

Customer Service Email Address: Norman@friendentusa.com

Information We Collect:

We collect the following information from our customers:

• Name and Address: We collect your name and address to facilitate ticket reservations and provide them to the venue for event admission.
• Contact Information: We collect your contact information, including phone number and email address, to assist with customer service inquiries and communication regarding your reservations.

How We Use Your Information:

Your information is used for the following purposes:

• Ticket Reservations: We use your name and address to make ticket reservations on your behalf and provide this information to the venue for event admission.
• Customer Service: Your contact information is used to address customer service inquiries, respond to your questions, and provide assistance as needed.

Information Sharing:

We do not sell or share user information with other users. However, we may provide your name and address to the venue solely for event admission purposes.

Refund Policy:

Refund Policy for Ticket Reservations:

Ticket reservations made through our platform are non-refundable and non-exchangeable. Once a reservation is confirmed and payment is processed, it cannot be canceled or refunded.

Exceptions:

There are only a few situations in which we may consider a refund:

• Event Cancellation: If the event is canceled by the venue or organizer, we will provide a full refund to the ticket purchaser.
• Rescheduling: In the event of a rescheduled event date, ticket purchasers may be eligible for a refund if they are unable to attend the rescheduled date. Refund eligibility in such cases will be determined on a case-by-case basis.

Contact Us:

If you have any questions or concerns about our refund policy, please contact our customer service:

• Customer Service Phone Number: (631) 698-9696

Customer Service Email: Norman@friendentusa.comNew Paragraph